Sydney NSW Australia 2000

©2017 by Jessica Vatoff

Learn how to be an awesome hospitality professional


Jessica has been hiring hospitality staff for almost 15 years. She knows exactly what managers and owners are looking for when it comes to their venue. Jessica will give you the skills to impress your boss and your customer, and help you to stand out from the crowd when it comes to job applications.


A super short course in how to be an awesome waiter or bartender!

Are you finding it hard to get a job in hospitality? Lacking experience in the field? Enrol now for a super short intensive course on how to be an awesome waiter and/or bartender.

This 4 hour short course includes schooling on:

  1. Customer service – learn how to ace any guest encounter

  2. Handling complaints – how to turn the bad into good 

  3. How to sell - selling more items to your customer without being salesy

  4. Hospo lingo – what ‘86’ means, along with a host of other words that you need to know

  5. Practical skills – carrying 3 plates, tray service, clearing tables, wine pouring & the perfect beer pour

  6. Steps of service – the right way to serve a guest from start to finish


Once successfully completed, learners will be issued with a certificate of completion. Certificates are emailed to students however hard copy is available for additional fee.

For more information about this course and it's available dates, contact Jessica.